Frequently Asked Questions
The Experts Conference FAQs
- Who is Quest Software and why are they hosting The Experts Conference for Directory & Identity, The Experts Conference for Exchange and The Experts Conference for Virtualization & Cloud?
- Why are there three conferences?
- Where is the Conference being held?
- When is the Conference being held?
- What training is offered in The Experts Conference?
- Who should attend The Experts Conference?
- How much does the conference cost to attend?
- Is there a group rate?
- May I attend sessions in TEC for Directory & Identity, TEC for Exchange and TEC for Virtualization & Cloud?
- What topics can I count on learning?
- How should I register?
- What payment forms are accepted?
- What is the cancellation policy?
- What is the substitution policy?
- How are the hotel reservations being handled?
- Is it possible to buy a guest pass?
- How do I contact the TEC team?
Q: Who is Quest Software and why are they hosting The Experts Conference for Directory & Identity, The Experts Conference for Exchange and The Experts Conference for Virtualization & Cloud?
A: Quest Software is a highly innovative company focused on helping organizations simplify and reduce the cost of managing IT. By partnering with us, you can tackle the toughest IT work easier and faster – and save your organization a lot of money. We are focused on technology innovation that delivers real value and cost savings, fast. You can rely on us to meet just about any IT management need with our breadth of smart, award-winning products and time-saving services. Whether you are working with Windows, databases and applications, or in physical, virtual or cloud environments – you’re covered.
Since 1987, we have helped more than 100,000 customers worldwide reduce the cost of managing IT, including the top 10 companies in several industries. With more than 60 offices around the world and an extensive partner network, we serve customers in just about every industry and of every size. Learn more: www.quest.com.
As a leading provider of solutions that drive the availability, performance, security, and control of distributed network services, Quest knows directory and identity, and we understand Exchange Server, server and desktop virtualization and cloud technologies and the need to both manage and leverage these high-profile applications. We recognize that the most experienced directory users need more and better information to effectively run and manage their directory implementations. The Experts Conferences evolved out of extensive discussions with our customers, as well as Active Directory, Forefront Identity Manager (FIM), Exchange, Virtualization and Cloud users who had expressed the need for an advanced exchange around critical technologies.
Q: Why are there three conferences?
A: The Experts Conference has evolved to include additional Microsoft technologies. The three training options opens the conference to additional educational tracks and more accurately reflects the expanded focus of many delegates.
Q: When is the Conference being held?
A: 17-19 October 2011.
Q: Where is the Conference being held?
A: The Experts Conference Europe will be held at the InterContinental Frankfurt, Wilhelm-Leuschner Strasse 43, Frankfurt 60329 Germany. Quest has negotiated a rate of €179 per night for a Single Room or €199 per night for a Double Room. These rates include VAT and breakfast. To receive this rate, you must reserve your room when you register for TEC Europe.
Q: What training is offered in the Experts Conference?
A: TEC Europe will deliver expert-led, 400-level training on vital Microsoft technologies. In addition to its highly-acclaimed training on Microsoft Directory & Identity and Exchange technologies, TEC Europe 2011 in Frankfurt will introduce a new TEC for Virtualization & Cloud training conference at TEC Europe.
Q: Who should attend the Conference?
A: Administrators and users with a minimum of six months of experience. This conference is not for users with little or no experience. The Conference was created to fill the needs of the most experienced users, and it will address and answer the toughest questions. For this reason, it is critical that the audience have enough experience to not only benefit from the content but also share their own valuable insights with the speakers and other attendees. Highly focused presentations and interactive breakout sessions make the conference a must for the most experienced administrators!
Q: How much does the conference cost to attend?
A: The Experts Conference for Directory & Identity, The Experts Conference for Exchange and The Experts Conference for Virtualization & Cloud are presented by Quest and Microsoft. The conference is offered on a tiered pricing schedule that includes all food, beverages and conference materials. The early bird registration fee for delegates who register by 12 August 2011 is €1000 per person. Delegates who register 14 August through 30 September 2011, will pay €1250. The late registration fee for those delegates who register 30 September 2011 or later is €1350. Transportation, hotel, recreation and miscellaneous fees are the responsibility of each attendee. The Experts Conference Europe will be held at the InterContinental Frankfurt, Wilhelm-Leuschner Strasse 43, Frankfurt 60329 Germany. Quest has negotiated a rate of €179 per night for a Single Room or €199 per night for a Double Room. These rates include VAT and breakfast. To receive this rate, you must reserve your room when you register for TEC Europe.
Please note: Registrations will be processed upon receipt of payment. Prepayment is required to attend the conference. Delegates who have not paid will be required to pay on site or will not be admitted to the Conference.
A: For groups of three or more, please send an email to TEC2011@quest.com.
Q: May I attend sessions in TEC for Directory & Identity, TEC for Exchange and TEC for Virtualization & Cloud?
A: Paid delegates may attend sessions in any of the conferences. We request that you choose your preferred conference when you register to help us better organize session rooms.
Q: What topics can I count on learning about?
A: There are multiple conferences and training opportunities to choose among:
A: Registration for TEC Europe 2011 will open 1 June! www.theexpertsconference.com
Q: What payment forms are accepted?
A: Registrations will be processed upon receipt of payment. Prepayment is required to attend the conference. Delegates who have not paid will be required to pay on site or will not be admitted to the conference.
Registration must be completed online, and Quest accepts the following payment options: Visa, MasterCard and American Express; company check; or wire payment. All fees must be paid prior to the conference.
Q: What is the cancellation policy?
A: All cancellations must be requested in writing. If you registered and paid to attend TEC Europe through the TEC Europe registration system, you may cancel your registration provided you send written notice to TECEurope2011@crgevents.com before 17:00 Pacific time 7 October.
Prior to 7 October 2011, we will refund your registration fee, minus a €200 processing fee. If you do not attend the conference or if you cancel after 7 October 2011, for any reason, you will be responsible for the full payment of the conference registration fees.
If you purchased your TEC Europe conference pass through Quest, standard Quest cancellation policy applies, and no refunds are issued.
Q: What is the substitution policy?
A: You may designate another person to attend in your place. Simply send an email to TECEurope2011@crgevents.com requesting the substitution.
Q: How are the hotel reservations being handled?
A: The Experts Conference Europe will be held at the InterContinental Frankfurt, Wilhelm-Leuschner Strasse 43, Frankfurt 60329 Germany. Quest has negotiated a rate of €179 per night for a Single Room or €199 per night for a Double Room. These rates include VAT and breakfast. To receive this rate, you must reserve your room when you register for TEC Europe.
Q: Is it possible to buy a guest pass?
A: Yes. If you are planning to bring a guest who would like to participate in the evening events and meals only, you may purchase a guest pass for €300. To do so, simply check the guest option of the registration and your credit card will be charged. If you are paying by check or money order, please include the €300 payment with your registration fee. Please be sure to include the name of your guest. Please note, this is not a full conference pass and does not include admission to any sessions.
Q: What is Microsoft’s involvement in the Conference?
A: While Quest is the lead sponsor of the conference, Microsoft is supporting the event as a key sponsor.
Q: How do I contact The Experts Conference?
A: You can use the following contact information to contact the TEC team:
The Experts Conference
Quest Software, Inc.
4747 North 22nd Street, Suite 400
Phoenix, AZ USA 85016
Telephone: +1 (602) 346-3650
Website: www.theexpertsconference.com
Email: TEC2011@quest.com




