General Information

The Experts Conference Europe 2010 Frequently Asked Questions

Q: Who is Quest Software and why are they hosting The Experts Conference Europe?

Now more than ever, organizations need to work smart and improve efficiency. Quest Software creates and supports smart systems management products—helping our customers solve everyday IT challenges faster and easier.

At Quest, we focus on our customers first. Our products and people are dedicated to helping customers manage their critical applications, databases, Windows infrastructure and virtual environments. The combination of our proven, award-winning software and strong customer relationships makes Quest a smart, reliable technology partner.

Since 1987, more than 100,000 customers worldwide have partnered with Quest to improve their IT efficiency. With more than 60 offices around the world, Quest serves customers in just about every industry and of every size.
Quest is a stable, global company that has been in the systems management market for more than 20 years.

Q: Why are there three conferences?

A: The Experts Conference has evolved to include additional Microsoft technologies. The three training options opens the conference to additional educational tracks and more accurately reflects the expanded focus of many delegates.

Q: When is the Conference being held?

A: 4-6 October, 2010

Q: Where is the Conference being held?

A: The Experts Conference Europe will be held at the InterContinental Düsseldorf, Königsallee 59, 40215 Düsseldorf Germany. Quest has negotiated a rate of €199 per night for a Single, Superior Room or €229 per night for a Single Deluxe Room. These rates include VAT and breakfast. Double rooms are available for an increased fee per night. To receive this rate, you must reserve your room when you register for TEC Europe.

Q: What training is offered in the ninth annual Experts Conference?

A: TEC Europe will deliver expert-led, 400-level training on vital Microsoft technologies. In addition to its highly-acclaimed training on Microsoft Directory & Identity technologies, TEC Europe 2010 in Düsseldorf will bring back the TEC for Exchange Conference, staging the world’s leading authorities on Microsoft’s powerful messaging platform. And, this year, for the first time ever, we are pleased to introduce a whole new TEC for SharePoint training conference at TEC Europe.

Q: Who should attend the Conference?

A: Administrators and users with a minimum of six months of experience. This conference is not for users with little or no experience. The Conference was created to fill the needs of the most experienced users, and it will address and answer the toughest questions. For this reason, it is critical that the audience have enough experience to not only benefit from the content but also share their own valuable insights with the speakers and other attendees. Highly focused presentations and interactive breakout sessions make the conference a must for the most experienced administrators!

Q: What is the profile of the typical Conference attendee?

A: TEC attracts the leading users of Microsoft directory and identity & access technologies as well as Exchange and SharePoint experts from major international organizations.

Q: How much does the conference cost to attend?

A: The Experts Conference for Directory & Identity, The Experts Conference for Exchange and The Experts Conference for SharePoint are presented by Quest and Microsoft. The conference is offered on a tiered pricing schedule that includes all food, beverages and conference materials. The early bird registration fee for delegates who register by 30 July 2010 is €1000 per person. Delegates who register 31 July through 17 September 2010, will pay €1250. The late registration fee for those delegates who register 18 September 2010 or later is €1350. Transportation, hotel, recreation and miscellaneous fees are the responsibility of each attendee. TEC Europe will be held at the InterContinental Düsseldorf, Königsallee 59, 40215 Düsseldorf Germany. Quest has negotiated a rate of €199 per night for a Single Superior Room or €229 per night for a Single Deluxe Room. These rates include VAT and breakfast. Double rooms are available for an increased fee per night. To receive this rate, you must reserve your room when you register for TEC Europe.

Please note: Registrations will be processed upon receipt of payment. Prepayment is required to attend the conference. Delegates who have not paid will be required to pay on site or will not be admitted to the Conference.

Q: Is there a group rate?

A: For groups of three or more, please send an email to TEC2010@quest.com.

Q: May I attend sessions in TEC for Directory & Identity, TEC for Exchange and TEC for SharePoint?

A: Paid delegates may attend sessions in any of the conferences. We request that you choose your preferred conference when you register to help us better organize session rooms.

Q: What topics can I count on learning about?

A: There are multiple conferences and training opportunities to choose among:

Q: How should I register?

A: Click here to register for TEC Europe 2010.

Q: What payment forms are accepted?

A: Registrations will be processed upon receipt of payment. Prepayment is required to attend the conference. Delegates who have not paid will be required to pay on site or will not be admitted to the conference. Registration must be completed online, and Quest accepts the following payment options: Visa, MasterCard and American Express; company check; or wire payment. All fees must be paid prior to the conference. Click here to register >>

Q: What is the cancellation policy?

A: You may cancel your registration provided you send written notice to TECEurope2010@crgevents.com before 5 p.m. Pacific Time 4 September 2009. Prior to 4 September, we will refund your registration fee, minus a €200 processing fee. If you do not attend the conference or if you cancel after 4 September, for any reason, you will be responsible for the full payment of the conference registration fees.

Q: What is the substitution policy?

A: You may designate another person to attend in your place. Simply send an email to TEC2010@quest.com requesting the substitution.

Q: How are the hotel reservations being handled?

A: TEC Europe will be held at the InterContinental Düsseldorf, Königsallee 59, 40215 Düsseldorf Germany. Quest has negotiated a rate of €199 per night for a Single Superior Room or €229 per night for a Single Deluxe Room. These rates include VAT and breakfast. Double rooms are available for an increased fee per night. To receive this rate, you must reserve your room when you register for TEC Europe.

Q: Is it possible to buy a guest pass?

A: Yes. If you are planning to bring a guest who would like to participate in the evening events and meals only, you may purchase a guest pass for €200. To do so, simply check the guest option of the registration and your credit card will be charged. If you are paying by check or money order, please include the €200 payment with your registration fee. Please be sure to include the name of your guest. Please note, this is not a full conference pass and does not include admission to any sessions.

Q: What is Microsoft’s involvement in the Conference?

A: While Quest Software is the lead sponsor of the conference, Microsoft is supporting the event as a key sponsor.

Q: What are people saying about The Experts Conference?

A: Industry leaders are supporting the The Experts Conference, calling it a much-needed event for Microsoft Active Directory early adopters and advanced administrators. Click here to view a list of testimonials.

Q: How do I contact The Experts Conference?

A: You can use the following contact information to contact Quest: The Experts Conference
Quest Software, Inc.
5 Polaris Way
Aliso Viejo, CA 92656